Role of Technology in Dispute Resolution and Access to Justice

David Freeman Engstrom is the LSVF Professor in Law and Co-Director of the Deborah L. Rhode Center on the Legal Profession at Stanford Law, the premier academic center working to shape the future of legal services and access to the legal system. A far-ranging scholar of the design and implementation of litigation and regulatory regimes, Engstrom’s expertise runs to civil procedure, administrative law, constitutional law, law and technology, and empirical legal studies.

Bridget Mary McCormack is an American attorney, legal scholar, and former Chief Justice of the Michigan Supreme Court. She served on the court from 2013 to 2022, including as Chief Justice from 2019 until her retirement in 2022. She is President and Chief Executive Officer of the American Arbitration Association, where she leads one of the world's largest providers of alternative dispute resolution services.

Colin Rule is President and CEO of Mediate.com. In 2011 Colin co-founded Modria.com, an Online Dispute Resolution (ODR) provider based in Silicon Valley, which was acquired by Tyler Technologies in 2017. From 2017 to 2020 Colin served as Vice President of ODR at Tyler. From 2003 to 2011 Colin was Director of Online Dispute Resolution for eBay and PayPal. He has worked in the dispute resolution field for more than 25 years as a mediator, trainer, and consultant.

Rebecca L. Sandefur is Professor in the Sanford School of Social and Family Dynamics and (by courtesy) in the Sandra Day O’Connor College of Law at Arizona State University. She previously served as Director of the Sanford School. Sandefur’s scholarship examines access to civil justice from multiple perspectives: how legal services are delivered and experienced; how civil legal aid systems are organized across the United States; the role of pro bono service; the comparative effectiveness, sustainability, and scalability of lawyers, helpers who are not lawyers, and digital tools; and how ordinary people understand and attempt to resolve their justice problems.